Citibank, N.A.: OSHA inspections and violations

Incident on Jul 7, 2010: Employee injures legs and hand in staircase fall

On July 7, 2010, Employee #1, a Personal Banker of Citibank, N.A., was walking d own the stairs from the second floor to the first floor. Employee #1 fell all th e way down the stairs, injuring her right hand and legs and temporarily losing c onsciousness. Emergency services were called, and Employee #1 was transported an d admitted to the hospital for unspecified fractures.

Incident on Apr 19, 2010: Employee lacerates fingers in bank vault door

At around 5:30 p.m. on April 19, 2010, Employee #1, a bank teller, was assigned to close and lock the door to the bank's vault, a task she completed as part of her regular duties. The vault door was approximately five feet wide, eight feet tall and one foot thick, and weighs at least several hundred pounds. Because of the weight of the door, it was somewhat difficult to put the door into motion an d, once it began to swing, it was somewhat difficult to stop. The vault door had two metal handles on its front: one was a round handle that looks similar to th e spoked steering wheel of a ship; the other was a straight handle about one foo t long that runs vertically close to the edge of the door. Employees would grip these handles when opening or closing the door so that their hands do not come n ear the pinch point created by the door and door jamb. However, Employee #1 gras ped the edge of the vault door with her right hand to push it closed. Employee # 1 failed to pull her hand away from the door when it closed, resulting in seriou s lacerations to the index and middle fingers of her right hand. No Serious, Acc ident-Related citation was issued because the Division could not establish the s ubstantial probability that serious injury or death would occur as a result of a n accident involving the vault door. However, the Division issued one general ci tation alleging a violation of Title 8 of the California Code of Regulations. As a result of the lack of training, Employee #1 failed to keep her hands on the d oor handles and away from the door's pinch point while closing the vault door, r esulting in her serious injury. The San Francisco Fire Department reported the i njury accident at 6:04 p.m. on April 19, 2010. The employer did not report the s erious injury, but a Division representative made contact with the employer befo re employer's statutory duty to report arose. Employee #1 was taken by ambulance to California Pacific Medical Center, where she remained until the morning of A pril 23, 2010. The employer is a bank with branches nationwide, including the Sa n Francisco branch where Employee #1 was injured.