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Help at Home: OSHA inspections and violations

Chicago, Illinois · Home Health Care Services · NAICS 621610

8inspections
4citation items
$4,875current penalties
May 3, 2024last inspection

Help at Home has 8 OSHA inspections on record in Illinois, the first in 1998.

OSHA's last visit started on May 3, 2024 after a fatality or catastrophe, in Springfield.

Across those inspections OSHA issued 4 citation items: 1 repeat and 3 other-than-serious.

OSHA proposed $25,919 in penalties. After settlements and reviews the total is $4,875, down 81%.

Most often, OSHA cited 1904.39, reporting deaths and severe injuries (2 items).

For context, across all health care employers the median penalty per cited inspection since 2015 is $1,050. Help at Home averages $1,500 over 2 cited inspections in that time.

1 inspection on this page followed a fatal incident.

Help at Home also files yearly injury logs with OSHA, summarized below.

It reported 10 severe injuries to OSHA since 2015.

The Wage and Hour Division has 3 cases on it since 2015, with $2,054 in back wages owed to workers.

Help at Home: OSHA citation items per year, 1998 to 2024
Citation items per year, by inspection date.

Illinois · latest 90 days of OSHA records

413employers cited

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Inspection history

Inspection 347465957 OPENED MAY 3, 2024Closed

Fatality or catastrophe · Partial · Health · 1,500 employees at the site · Closed Jun 3, 2024

2600 Sunrise Drive, Springfield, IL 62703 · Home Health Care Services · OSHA's record · Phone and website on Google Maps

Incident on Apr 26, 2024 (fatal): Employee dies after collapsing in restroom during client mee

At 8:30 a.m. on April 26, 2024, Employee #1 was meeting with a client for breakfast at IHOP when she went to the restroom and collapsed. Emergency services transported the employee to the hospital, where she was pronounced dead. According to the Sangamon County Coroner, there was no evidence of trauma, and the cause of death was determined to be a hemorrhagic stroke, pulmonary edema, and plaque build-up on coronary arteries.

No citations from this inspection.

Inspection 345980866 OPENED MAY 25, 2022Closed

Monitoring · Partial · Safety · 11,000 employees at the site · Closed Sep 26, 2022

844 Dodge Avenue, Evanston, IL 60202 · Home Health Care Services · OSHA's record · Phone and website on Google Maps

Incident on Dec 28, 2021: Employee incurs broken tooth, body bruises falling from car

At 10:30 a.m. on December 28, 2021, an employee was parking her car after dropping a client off at a grocery store. As the employee attempted to get out of her car, she slipped and fell striking her face and body on an unspecified surface. The employee incurred a fractured tooth and body contusions, requiring hospitalization.

No citations from this inspection.

Inspection 345945067 OPENED MAY 9, 2022Closed

Monitoring · Partial · Health · 243 employees at the site · Closed Sep 26, 2022

401 N Riverside Dr. Ste 3 & 4, Gurnee, IL 60031 · Services for the Elderly and Persons with Disabilities · OSHA's record · Phone and website on Google Maps

No citations from this inspection.

Inspection 343828273 OPENED MAR 5, 2019Closed

Referral · Partial · Safety · 124 employees at the site · Closed Apr 25, 2019

7653 Sparrow Rd., Hopedale, IL 61747 · Services for the Elderly and Persons with Disabilities · OSHA's record · Phone and website on Google Maps

Incident on Feb 27, 2019: Employee breaks leg after slipping and falling on slippery s

At 11:00 a.m. on February 27, 2019, Employee #1 was walking from a client's home to where his vehicle was parked. The employee was walking on a hill which was soft due to snow melt. The employee slipped on soft mud and fell to the ground. The employee drove himself to nearest medical facility for evaluation. Later that afternoon, the employee was informed he had broken his leg and was transported to another medical facility via ambulance for surgery.

Citation and ruleTypeProposedCurrentIssuedStatus
Citation 1, item 1
29 CFR 1904.39(a)(2) · Reporting deaths and severe injuries
Repeat$18,944$2,000Mar 18, 2019Final

Inspection 343813929 OPENED FEB 27, 2019Closed

Monitoring · Partial · Safety · 340 employees at the site · Closed Mar 29, 2019

1350 East Mall Drive, Carbondale, IL 62901 · Home Health Care Services · OSHA's record · Phone and website on Google Maps

Incident on Jun 7, 2018: Employee fractures arm in fall down stairs

At 8:30 a.m. on June 7, 2018, Employee #1 was leaving a client's house. He tripped going down the stairs, and fractured his arm. The employee was hospitalized for his injury.

No citations from this inspection.

Inspection 341776698 OPENED SEP 1, 2016Closed

Referral · Partial · Safety · 1 employee at the site · Closed Dec 22, 2016

647 1/2 W Losey St, Galesburg, IL 61401 · Home Health Care Services · OSHA's record · Phone and website on Google Maps

Citation and ruleTypeProposedCurrentIssuedStatus
Citation 1, item 1
29 CFR 1904.39(b)(7) · Reporting deaths and severe injuries
Other-than-serious$4,250$500Nov 22, 2016Final
Citation 1, item 2
29 CFR 1904.40(a) · Giving injury records to OSHA
Other-than-serious$850$500Nov 22, 2016Final

Inspection 313016065 OPENED JUN 25, 2010Closed

Complaint · Partial · Health · 374 employees at the site · Closed Nov 29, 2010

210 Cooper, Lot 15, East Alton, IL 62095 · Services for the Elderly and Persons with Disabilities · OSHA's record · Phone and website on Google Maps

Citation and ruleTypeProposedCurrentIssuedStatus
Citation 1, item 3
29 CFR 1910.1200(h)(2)(ii) · Hazard communication
Other-than-serious$1,875$1,875Sep 14, 2010Closed

Inspection 302109095 OPENED AUG 26, 1998Closed

Complaint · Partial · Health · 1,570 employees at the site · Closed Sep 3, 1998

223 W. Jackson, Suite 510, Chicago, IL 60606 · OSHA's record · Phone and website on Google Maps

No citations from this inspection.

Injury and illness logs

From the Form 300A summaries employers file with OSHA each year. Rate = recordable cases per 100 full-time workers.

In 2025, the Chicago site logged 3 recordable injuries or illnesses among about 1,379 workers: 0.4 per 100 full-time workers, against a median of 2.2 for its industry. Those cases cost 165 days away from work.

Site and yearWorkersCasesDays-away casesRateIndustry median
Chinatown
Chicago · 2025
1,379 320.42.2
Chatham
Chicago · 2025
1,201 000.02.2
Archer Heights
Chicago · 2025
893 220.42.2
Englewood
Chicago · 2025
753 000.02.2
East Side
Chicago · 2025
641 110.32.2
Carbondale site
Carbondale · 2025
677 1755.72.2
Northwest Chicago
Chicago · 2025
483 110.42.2
Chicago Corporate
Chicago · 2024
5,964 210.12.2

Severe injury reports

Employers must report any work-related amputation, in-patient hospitalization or loss of an eye to OSHA within 24 hours. 10 reports on file, the 6 most recent shown.

Nov 21, 2025, Springfield: Hospitalization · fractures · knee(s)

An employee had been picking up items and then went to do the client's dishes. She was walking through the kitchen when both her knees gave out. She fell backward, striking the back of her head and both knees. The employee was hospitalized with a fractured knee.

Jan 13, 2024, Chicago: Hospitalization · fractures · leg(s) unspecified

An employee slipped and fell on ice sustaining fractures to both legs.

Jan 3, 2024, Springfield: Hospitalization · fractures · wrist(s)

On January 3, 2024, an employee was walking down the stairs outside of a client's home when she fell and fractured both wrists. The employee was hospitalized.

Jun 20, 2023, Chicago: Hospitalization · gunshot wounds · head and neck

An employee was in their car waiting to take a client to do laundry. The employee was attacked by carjackers and sustained two gunshot wounds to the left side of his face and neck.

Dec 28, 2021, Evanston: Hospitalization · fractures · tooth (teeth)

An employee dropped off a client in a parking lot. She slipped and fell in the lot after exiting her car. The employee sustained a broken tooth and contusions.

Apr 15, 2021, Chicago: Hospitalization · gunshot wounds · upper and lower limb(s)

An employee was traveling to a client's house when they were robbed and shot in the back of the leg and in the right hand. The employee was hospitalized.

Wage and hour cases

Cases by the Labor Department's Wage and Hour Division since 2015: unpaid minimum wage or overtime, child labor, family leave and more.

Period reviewedViolationsWorkers owedBack wagesPenalties
Mar 23, 2022 to Mar 22, 2024
CHICAGO
66$909$0
Nov 15, 2015 to Nov 11, 2017
Chicago
32$1,145$0
Jan 1, 2016 to Nov 16, 2016
Chicago
115000$0$0

The rules behind these citations

Current text from the Code of Federal Regulations. Some citations were issued under older wording.

29 CFR 1904.39 · Reporting deaths and severe injuries

29 CFR 1904.39(a)(2)

(2) Within twenty-four (24) hours after the in-patient hospitalization of one or more employees or an employee's amputation or an employee's loss of an eye, as a result of a work-related incident, you must report the in-patient hospitalization, amputation, or loss of an eye to OSHA.

29 CFR 1904.39(b)(7)

(7) What if I don't learn about a reportable fatality, in-patient hospitalization, amputation, or loss of an eye right away? If you do not learn about a reportable fatality, in-patient hospitalization, amputation, or loss of an eye at the time it takes place, you must make the report to OSHA within the following time period after the fatality, in-patient hospitalization, amputation, or loss of an eye is reported to you or to any of your agent(s): Eight (8) hours for a fatality, and twenty-four (24) hours for an in-patient hospitalization, an amputation, or a loss of an eye.

29 CFR 1904.40 · Giving injury records to OSHA

29 CFR 1904.40(a)

(a) Basic requirement. When an authorized government representative asks for the records you keep under part 1904, you must provide copies of the records within four (4) business hours.

29 CFR 1910.1200 · Hazard communication

Other home health care services employers in Illinois

Alert subscribers get notified of each newly cited employer in Illinois the morning it is posted. See the alert plans.

Source: U.S. Department of Labor, OSHA enforcement data. A citation is OSHA's allegation; employers can contest it, and the status column shows where each item stands. Something wrong on this page? Tell us.