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United Airlines: OSHA inspections and violations

Houston, Texas · Scheduled Passenger Air Transportation · NAICS 481111

11inspections
7citation items
$1,163current penalties
Nov 27, 2020last inspection

OSHA has inspected United Airlines 11 times in Texas since 1992.

The latest one began on Nov 27, 2020 after a fatality or catastrophe, in Houston.

Those inspections ended with 7 citation items: 1 serious and 6 other-than-serious.

Penalties were first proposed at $2,125 and now stand at $1,163, 45% lower after settlements or reviews.

Injury and illness log comes up most often in these citations: 2 items under 1904.29.

How that compares: the median penalty per cited inspection for transportation and warehousing employers since 2015 is $2,408, and United Airlines averages $600 (1 cited inspection).

2 inspections on this page followed a fatal incident.

United Airlines also files yearly injury logs with OSHA, summarized below.

It reported 12 severe injuries to OSHA since 2015.

The Wage and Hour Division has 3 cases on it since 2015, with $0 in back wages owed to workers.

United Airlines: OSHA citation items per year, 1992 to 2020
Citation items per year, by inspection date.

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Inspection history

Inspection 345067680 OPENED NOV 27, 2020Closed

Fatality or catastrophe · Partial · Health · 2,950 employees at the site · Closed Jan 29, 2021

2800 N. Terminal Rd, Houston, TX 77032 · Scheduled Passenger Air Transportation · OSHA's record · Phone and website on Google Maps

Incident on Nov 25, 2020 (fatal): Employee with covid-19 infection dies

At 4:45 p.m. on November 25, 2020, an employee who worked as a ramp service agent for a major airline died from COVID-19. The employee collapsed at work before being discovered in need of assistance. The employer called an ambulance a coworker administered CPR until paramedics arrived and took over. The employee was transported to local hospital and pronounced dead. A rapid COVID-19 was administered by the hospital and returned a positive result. The employee died from COVID-19 with diabetes mellitus as a contributing factor (from medical examiner case: 20-5019). Information regarding engineering, administrative and personal protective equipment controls for COVID-19 are not included in the narrative.

No citations from this inspection.

Inspection 341071462 OPENED NOV 18, 2015Closed

Complaint · Partial · Health · 130 employees at the site · Closed Apr 6, 2016

3600 Presidential Blvd, Austin, TX 78719 · Scheduled Passenger Air Transportation · OSHA's record · Phone and website on Google Maps

Citation and ruleTypeProposedCurrentIssuedStatus
Citation 1, item 1
29 CFR 1904.29(b)(2) · Injury and illness log
Other-than-serious$1,000$600Mar 3, 2016Final

Inspection 339864183 OPENED JUL 21, 2014Closed

Complaint · Partial · Health · 10,000 employees at the site · Closed Nov 7, 2014

2800 N Terminal Rd., Houston, TX 77032 · All Other Travel Arrangement and Reservation Services · OSHA's record · Phone and website on Google Maps

No citations from this inspection.

Inspection 339210593 OPENED JUL 18, 2013Closed

Planned · Records only · Safety · 88 employees at the site · Closed Jul 19, 2013

9700 Airport Blvd., San Antonio, TX 78216 · Scheduled Passenger Air Transportation · OSHA's record · Phone and website on Google Maps

No citations from this inspection.

Inspection 308587815 OPENED JUL 26, 2005Closed

Planned · Complete · Safety · 90 employees at the site · Closed Dec 14, 2005

Bush Intercontinental Airport,2800 N Terminal Rd, Houston, TX 77205 · Scheduled Passenger Air Transportation · OSHA's record · Phone and website on Google Maps

Citation and ruleTypeProposedCurrentIssuedStatus
Citation 1, item 1
29 CFR 1904.29(b)(1) · Injury and illness log
Other-than-serious$0$0Nov 25, 2005Closed
Citation 1, item 2
29 CFR 1904.32(b)(3) · Yearly injury summary
Other-than-serious$0$0Nov 25, 2005Closed
Citation 1, item 3
29 CFR 1910.303(b)(2) · Electrical equipment, general requirements
Other-than-serious$0$0Nov 25, 2005Closed

Inspection 306570813 OPENED SEP 23, 2004Closed

Follow-up · Partial · Safety · 90 employees at the site · Closed Nov 1, 2004

Bush Intercontinental Airport,2800 N Terminal Rd, Houston, TX 77205 · Scheduled Passenger Air Transportation · OSHA's record · Phone and website on Google Maps

No citations from this inspection.

Inspection 306563164 OPENED MAY 27, 2003Closed

Planned · Complete · Health · 92 employees at the site · Closed Aug 22, 2003

Bush Intercontinental Airport,2800 N Terminal Rd, Houston, TX 77205 · Scheduled Passenger Air Transportation · OSHA's record · Phone and website on Google Maps

Citation and ruleTypeProposedCurrentIssuedStatus
Citation 1, item 1
29 CFR 1910.22(b)(1) · General requirements
Other-than-serious$0$0Jul 28, 2003Closed
Citation 1, item 2
29 CFR 1910.27(c)(1) · Fixed ladders
Other-than-serious$0$0Jul 28, 2003Closed

Inspection 304271612 OPENED AUG 14, 2002Closed

Unprogrammed related · Partial · Safety · 116 employees at the site · Closed Sep 26, 2002

Terminalb Gate 30, Dfw Airport, TX 75261 · OSHA's record · Phone and website on Google Maps

No citations from this inspection.

3 older inspections

Inspection 302575188 OPENED OCT 16, 2000Closed

Complaint · No inspection · Health · 114 employees at the site · Closed Feb 8, 2001

Bush Intercontinental Airport,2800 N Terminal Rd, Houston, TX 77205 · OSHA's record · Phone and website on Google Maps

No citations from this inspection.

Inspection 302569702 OPENED AUG 16, 1999Closed

Accident · Partial · Health · 114 employees at the site · Closed Nov 3, 2000

Bush Intercontinental Airport,2800 N Terminal Rd, Houston, TX 77205 · OSHA's record · Phone and website on Google Maps

Incident on Aug 15, 1999 (fatal): Employee dies from heat stroke while loading baggage

On August 15, 1999, Employee #1 was loading baggage from within the storage area (the belly) of the airplane when he had an apparent heat stroke. The temperatur e within the baggage area of the airplane and strenuous work likely contributed to his heat illness, which elevated his body temperature. At an elevated body te mperature, the heat denatured the proteins and destabilized phospholipids and li poproteins of the cells in his body. This resulted in the liquefying of his cell ular membrane and led to cardiovascular collapse, multiorgan failure and eventua lly his death. Emergency medical service personnel was summoned and transported him to the hospital where he died. He was a temporary employee and was hired fou r days prior to the accident.

No citations from this inspection.

Inspection 110366028 OPENED JUL 23, 1992Closed

Complaint · Partial · Safety · 48 employees at the site · Closed Nov 12, 1993

Terminalb Gate 30, Dfw Airport, TX 75261 · OSHA's record · Phone and website on Google Maps

Citation and ruleTypeProposedCurrentIssuedStatus
Citation 1, item 1
29 CFR 1910.147(c)(1) · Lockout/tagout
Serious$1,125$563Aug 24, 1992Final

Injury and illness logs

From the Form 300A summaries employers file with OSHA each year. Rate = recordable cases per 100 full-time workers.

In 2022, the Houston site logged 470 recordable injuries or illnesses among about 10,808 workers: 5.0 per 100 full-time workers, against a median of 4.8 for its industry. Those cases cost 10,828 days away from work.

Site and yearWorkersCasesDays-away casesRateIndustry median
6925-Iah
Houston · 2022
10,808 4702145.04.8
6925-Aus
Austin · 2022
248 18107.94.8
6925-Sat
San Antonio · 2022
145 12410.74.8
6925-Cgo
Houston · 2022
111 212.04.8
6925-HQS
Houston · 2021
139 000.04.8
6925-HQJ
Houston · 2021
128 957.44.8
IAH - Airport United Airlines Offices
Houston · 2018
10,215 7232977.14.8
NHC - Airport United Airlines Offices
Houston · 2018
862 830.90.0

Severe injury reports

Employers must report any work-related amputation, in-patient hospitalization or loss of an eye to OSHA within 24 hours. 12 reports on file, the 6 most recent shown.

May 23, 2025, Houston: Hospitalization · multiple severe wounds and internal injuries · multiple trunk locations

An employee turned off a pushback tractor at a gate, put it in neutral, and put the emergency brakes up. The employee then exited the tractor and noticed it was rolling forward toward the aircraft. The right side of his body was wedged between the tractor and the aircraft nose. The employee was hospitalized for fractured ribs and a partially collapsed lung.

Apr 5, 2025, Houston: Hospitalization · traumatic injuries or exposures unspecified · exterior and musculoskeletal structures of the back unspecified

An employee was reversing a tug into a baggage cart to connect it when the tug did not stop and struck them in the lower trunk area. The employee was hospitalized.

Nov 22, 2024, Houston: Hospitalization · fractures · lower leg(s)

An employee was operating a tug and going around a parked cart when the tug struck the cart, catching their left foot between them. The employee was hospitalized with fractures to their left tibia and fibula.

Sep 20, 2024, Houston: Hospitalization · multiple severe wounds and internal injuries · multiple trunk locations

An employee was operating an aircraft push tractor in reverse to go from one gate to the next. While passing a parked belt loader vehicle, the push tractor and the operator's upper body made contact with the conveyor boom of the parked belt loader vehicle. The employee sustained rib fractures, a non-displaced T5 fracture, a right pneumothorax, a periaortic hematoma, and a sternum fracture. The…

Jun 18, 2024, Houston: Hospitalization · fractures · foot (feet), toe(s) unspecified

An employee was positioning a tug tractor next to its charging station when her left foot was caught between the tug and a pillar, resulting in a foot fracture.

Aug 20, 2021, Austin: Hospitalization · fractures · lower leg(s)

An employee was driving an airport tug when it ran over chocks. The employee was ejected and the tug ran over his left lower leg, breaking it.

Wage and hour cases

Cases by the Labor Department's Wage and Hour Division since 2015: unpaid minimum wage or overtime, child labor, family leave and more.

Period reviewedViolationsWorkers owedBack wagesPenalties
Mar 1, 2025 to Aug 3, 2026
Houston
10$0$0
Dec 29, 2016 to Mar 1, 2017
Houston
10$0$0
May 12, 2015 to Oct 16, 2015
Houston
10$0$0

The rules behind these citations

Current text from the Code of Federal Regulations. Some citations were issued under older wording.

29 CFR 1904.29 · Injury and illness log

29 CFR 1904.29(b)(1)

(b) Implementation—(1) What do I need to do to complete the OSHA 300 Log? You must enter information about your business at the top of the OSHA 300 Log, enter a one or two line description for each recordable injury or illness, and summarize this information on the OSHA 300-A at the end of the year.

29 CFR 1904.29(b)(2)

(2) What do I need to do to complete the OSHA 301 Incident Report? You must complete an OSHA 301 Incident Report form, or an equivalent form, for each recordable injury or illness entered on the OSHA 300 Log.

29 CFR 1904.32 · Yearly injury summary

29 CFR 1904.32(b)(3)

(3) How do I certify the annual summary? A company executive must certify that he or she has examined the OSHA 300 Log and that he or she reasonably believes, based on his or her knowledge of the process by which the information was recorded, that the annual summary is correct and complete.

29 CFR 1910.147 · Lockout/tagout

29 CFR 1910.22 · General requirements

29 CFR 1910.27 · Fixed ladders

29 CFR 1910.303 · Electrical equipment, general requirements

Other scheduled passenger air transportation employers in Texas

Source: U.S. Department of Labor, OSHA enforcement data. A citation is OSHA's allegation; employers can contest it, and the status column shows where each item stands. Something wrong on this page? Tell us.